Submit a ticket

My Payment Was Approved; Why Can’t I See My NFT? / Where's my NFT?

Please reply to the purchase receipt email that we sent you and our support team will be happy to help. Your receipt email came from

If you didn't receive a receipt email make sure you're checking the email that you signed up with. Still can't find your receipt? Submit a support ticket, and please include:

  • The item you purchased
  • The (approximate) date and time of your purchase
  • Your transaction ID (if you have it)

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