Submit a ticket

How Do I Report an Unauthorized Transaction? / How Do I Report Suspected Fraud?

Please submit a ticket or email  to reported an unauthorized transaction. 

Be sure to include:

  • Email address associated with your Forte account or used to make purchases
  • Date and time of the unauthorized transaction(s)
  • Name of your financial institution (the company that provides the credit or debit card used to complete the unauthorized transaction(s))
  • Photo or screen shot of the account statement showing the unauthorized transaction(s) (you may obscure all but the last 4 of the account number)

We will investigate your claim right away and may be in contact with you to collect additional information.

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