Please submit a ticket or email support@provenancetech.io to reported an unauthorized transaction.
Be sure to include:
- Email address associated with your Forte account or used to make purchases
- Date and time of the unauthorized transaction(s)
- Name of your financial institution (the company that provides the credit or debit card used to complete the unauthorized transaction(s))
- Photo or screen shot of the account statement showing the unauthorized transaction(s) (you may obscure all but the last 4 of the account number)
We will investigate your claim right away and may be in contact with you to collect additional information.