The best way to reach Fiant customer support is by filling out the ticket form here, or by clicking the "Submit a ticket" button at the upper right of the screen. Alternatively, you can email support@fiant.io or you can leave us a voicemail at 1-800-530-6474.
Business Hours:
Customer support agents are available to respond to your requests Monday through Friday, 8am to 5pm Pacific time, excluding holidays.
Response Time:
We aim to respond to all inquires within 1 to 2 business days. Response times vary slightly during holidays or periods of unusually high volume.
At this time, we do not offer phone or live chat support, but we are committed to providing timely responses via email.
Important: If you leave us a voicemail please be sure to include your email address so that we can more easily find your transaction or Identity Verification submission.
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